Codes & results

What is an FI code on an EICR?

Further investigation required — an unresolved question.

The short answer

An FI code on an EICR means "further investigation required without delay". It is used when the inspector finds something that could not be fully assessed during the inspection and needs deeper investigation to determine whether it is a genuine fault — and how serious. An FI is not a code for a defect that is understood; it flags an unresolved concern that warrants prompt follow-up. Because the safety of that item is unconfirmed, any FI makes the overall report unsatisfactory, just like C1 and C2. The next step is to carry out the further investigation, which may then confirm the installation is fine or reclassify the item as a C1, C2 or C3.

FI is the code people understand least, because it does not describe a known fault — it describes a question the inspection could not answer. The sections below explain when it is used and what follows.

FI essentials

What 'further investigation' means

The codes C1, C2 and C3 are all applied to issues the inspector has identified and understood — they know what the fault is and how serious it is. FI is different. It is used when the inspection reveals a potential problem that cannot be resolved on the spot, so the inspector cannot yet say whether it is dangerous.

The model report wording is "Further investigation required without delay." In other words, the inspector has found a reason for concern but needs to investigate further — perhaps by opening up part of the installation, carrying out additional testing, or examining something that was not accessible during the standard inspection — before they can give it a proper classification.

It helps to think of the other codes as answers and FI as a question. When an inspector writes C1, C2 or C3 against an observation, they are stating a conclusion: this is dangerous, this is potentially dangerous, this could be improved. An FI states the opposite — that a firm conclusion is not yet possible. The inspector has seen enough to be concerned, but not enough to say how concerned, and the honest course is to record that openly rather than guess. This is why an FI should always come with a clear note of what needs investigating and why: a useful FI tells the next electrician exactly where to look, whereas a bare FI with no explanation leaves everyone none the wiser. Understood this way, the code is less an alarm than an instruction to go and find out — and the urgency attached to it reflects the fact that an unanswered safety question deserves the same care as a confirmed fault until it is resolved.

When an FI is used

An FI typically arises where the standard inspection and testing throws up an anomaly that needs more work to understand. Examples of situations that might lead to an FI include:

The key point is that an FI is not the inspector hedging. It is a legitimate code for a genuine, unresolved concern that the inspection alone could not settle, and it should be followed up promptly.

What these situations have in common is that the limitation lies in the inspection, not in the inspector's understanding of electrical safety. The item could be perfectly fine or genuinely dangerous; the point of the FI is that the standard visit did not provide enough information to say which. That is a different thing from indecision, and a well-written report makes the distinction obvious by stating precisely what additional work would resolve the question, so that the follow-up is a defined task rather than an open-ended search.

Why FI fails the report: an FI makes the result unsatisfactory because the safety of the flagged item is unconfirmed. An unconfirmed potential danger is treated with the same seriousness as a known one until the investigation resolves it.

What happens after an FI is issued

Because the report is unsatisfactory while an FI is outstanding, the next step is to carry out the further investigation the code calls for. A qualified electrician examines the flagged item more closely — additional testing, opening up the installation, or checking the inaccessible part — and reaches a conclusion. The investigation can have several outcomes:

For privately rented homes in England, the 2020 Electrical Safety Standards Regulations require further investigative work to be carried out within 28 days of the report (or sooner where specified), in the same way as remedial work — so an FI cannot simply be left. For owner-occupiers there is no statutory deadline, but the wording "without delay" makes clear it should be followed up promptly. Once the investigation is complete and any resulting work is done, the installation can be confirmed satisfactory.

Why a good report keeps FI codes to a minimum

An FI is a legitimate and necessary code, but a report that is littered with FI codes can be a sign of a rushed or limited inspection rather than a genuinely complicated installation. It is worth understanding the difference, because too many FI items can leave you paying for a second visit to resolve questions that a thorough inspection might have answered first time.

FI codes are appropriate where:

They are less appropriate when used as a catch-all for items the inspector could reasonably have examined during the visit. A well-conducted EICR records its extent and limitations clearly, so you can see why each FI was raised and what investigation it calls for. If a report comes back with numerous vague FI codes and little explanation, it is reasonable to ask the inspector to set out exactly what each one requires — and, where the items were accessible, why they were not resolved during the inspection itself.

Handled properly, an FI protects you: it ensures a genuine uncertainty is followed up rather than waved through. The aim is simply that each FI represents a real, unavoidable question, not a gap left by a cursory look.

Ask what each FI needs: for every FI on your report, you should be able to learn what specific investigation it calls for and roughly what that involves. A clear answer marks a thorough inspection; a vague one is worth questioning.

Frequently asked questions

Does an FI code fail an EICR?

Yes. An FI (further investigation required) makes the overall result unsatisfactory, because the safety of the flagged item is unconfirmed. It is treated as seriously as a known fault until the further investigation determines what the issue actually is.

What's the difference between FI and C2?

A C2 is a known, understood fault classed as potentially dangerous. An FI is an unresolved concern the inspection could not fully assess — the inspector needs to investigate further before they can say whether it is a C1, C2, C3 or nothing at all.

What do I do about an FI on my report?

Arrange the further investigation the code calls for, carried out by a qualified electrician. It may confirm the item is fine, or reclassify it and require remedial work. For rented homes in England this must be done within 28 days; owner-occupiers should still act promptly.

Sources & further reading

Figures on this page are typical UK ranges drawn from published sources and depend on your specific property. They are guidance, not a quotation. Legal duties are summarised for guidance — confirm the current position on GOV.UK.